Privacy Policy

Puplour ("we" or "us") is committed to protecting the privacy of our customers and their pets. This Privacy Policy explains how we collect, use, and disclose information that we obtain through our website, mobile app (if applicable), and during the course of providing pet grooming services.

Information We Collect

We may collect the following types of information:

Customer Information:

This includes your name, contact information (address, phone number, email), and payment information.

Pet Information: This includes your pet's name, species, breed, and any relevant medical information you provide.

Appointment Information: This includes the date and time of your appointment, the services requested, and any notes from the groomer.

Website and App Usage Data: We may collect information about how you use our website or app, such as the pages you visit and the features you use.

How We Use Your Information

We use the information we collect to:

Provide and improve our pet grooming services

Schedule appointments and send appointment reminders

Process payments

Communicate with you about your pet's grooming needs

Send you promotional emails or marketing materials (with your consent)

Analyze website and app usage to improve your experience

Sharing Your Information

We will not share your personal information with third parties except in the following cases:

With service providers who help us operate our business, such as payment processors or appointment scheduling services.

These providers are obligated to keep your information confidential.

As required by law, such as in response to a court order or subpoena. In the event of a merger, acquisition, or other business transaction, your information may be transferred to the new business owners.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Your Choices

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the emails. You can also access and update your personal information by contacting us.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [support@puplour.com].